Jacksonville, FL — With school choice underway in Duval County, the district says a new live chat feature is being launched to help answer any questions your family may have.
Duval County Public Schools says the ‘My Chat’ feature gives parents the opportunity to speak with a school choice specialist Monday through Saturday, from 9 AM- 1 PM, now through Saturday, February 27th.
“This new line of communication is essential in helping ensure we can guide our families through a smooth school choice application process. The School Match “My Chat” feature is a perfect way to get answers quickly and avoid wait times you may experience with other communication options,” says Sharwonda Peek, Assistant Superintendent of School Choice.
The school choice application deadline is February 28th.
To start using this new feature, DCPS released the following instructions:
- Go to School Match 2021
- Log into or create a “My Show Planner” account
- After a few minutes, a “My Chat” icon will appear next to the account holder’s name. Click on it.
- Click the “Browse Contacts” tab.
- Click the “Available Now” tab and select a “Office of School Choice” team member.
If you have more in-depth questions regarding school choice, it’s recommended that you make an appointment with a specialist. You can do that HERE.
The district says you can also send an email to School_choice@duvalschools.org with the average response time about 24 to 48 hours.
Cox Media Group
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